When the story of the fired waitress from Brixx Pizza hit the internet, someone in the PR department of the restaurant should’ve cringed.
The fact that Brixx has a Facebook page but fired a waitress because of something she said on her personal page should have prepared them for the ass-load of evil comments they are receiving.
Here’s a sampling:
I “liked” you only so I could say this- bad move on firing that waitress! Seriously- what happened to a time when employers stood behind their staff. Because guess what? The customer ISN’T always right. That couple was a couple of assholes. 3 hours and 5 bucks? Who does that? I’ll tell you who- assholes.Dear Brixx, Eat a bag of dicks. Succinct, to the point and it rhymes.
Congrats on firing an employee for utilizing
their First Amendment rights! They sat there for 3hours and tipped $5? OF COURSE she complained you idiots! If they sat for 2 hours it would still be a problem. She was just venting the truth…. I am stunned that you did not even give her a chance to apologize and simply fired her. This WILL EFFECT your (sic) buisness! 🙁 Boo hiss on your poor (sic) judgement and for letting a person go during these hard times in America where any job at all is a big deal!
And then, there are the “fan” photos:
This is going to be real ugly.
This article appears in May 11-17, 2010.
U R idiots. If I’d been that waitress I would’ve given five phewking dollars back. Make her a Manger or maybe she should just own the joint to close It!
@Frank: You’re missing the (business) forest for the (company rule) trees.
Sure, she broke the rules.
Sure, they had every right to fire her for that.
But they screwed up big time how they did it.
has And it earned them lots of media attention of the kind that doesn’t sell pizzas.
So when people think Brixx they think about Facebook and firing, not good food and service.
Not good PR and rebranding.
Brixx had every right to fire Ashley. Before being hired, she had to sign an agreement stating her compliance with company policies, much like any business. She violated those policies by profanely and publicly (it may seem private, but on the Internet, is anything really?) badmouthing customers. By acting as a representative of Brixx and speaking on their behalf even on Facebook, she deserved to get canned for saying such things and also, you know, the whole “it’s against company policy, which you agreed to uphold” part.
i read a report that one of the customers was farting loudly the whole time too and like leering and smacking.