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CHRIS VOSS: MASTERING THE ART OF NEGOTIATION 

Chris Voss is the former FBI Lead International Kidnapping Negotiator, who handled more than 150 international hostage cases, and spent three years investigating the first bombing of the World Trade Center. He is the co-author of the bestselling book ‘Never Split The Difference’ and the founder and principal of The Black Swan Group, a consulting firm that advises Fortune 500 companies to perform complex negotiations.

Source: London Real

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