Novant Health Choices and Champions® helps people plan for their health care journeyWINSTON-SALEM — The Duke Endowment recently awarded a $390,000 grant to Novant Health Forsyth Medical Center Foundation to provide advance care planning assistance for people facing chronic and serious illnesses. The grant will support Novant Health Choices and Champions® advance care planning facilitators who help people verbalize what matters most to them, identify their health care goals and name a health care champion. A health care champion is someone a person trusts to speak for the individual if that person is unable to make his or her own medical decisions.
Advance care planning facilitators make sure an individual’s health care goals and wishes are accessible to providers and health care team members by documenting conversations in medical records. The facilitators also assist people in completing advance directives (health care power of attorney and/or living will), which are available in English and Spanish.
“Studies consistently show that only a third of Americans have completed advance directives,” said Lin Hollowell, health care program area director for The Duke Endowment. “While it’s not always an easy topic to discuss, not having a plan in place can make navigating complex health care choices more challenging if patients are unable to make their own medical decisions. Novant Health Choices and Champions serves as a wonderful resource for patients to not only develop a care plan that will honor their health care wishes with dignity but also to provide peace of mind for their family.”
The Duke Endowment grant will create a better approach to planning advance care in an easy way, especially for those identified as highly likely to benefit based on over 300 factors including diagnosis, hospitalization and frailty score. During the advance care planning process, facilitators provide toolkits including educational resources for patients and their families. Advance care planning facilitators help these patients initiate conversations to determine how they want to live and communicate their health care goals to those who matter most to them.
In 2020, the American Hospital Association awarded Novant Health’s Choices and Champions the Circle of Life recognition honoring the program as a national model for advance care planning. In 2021, Novant Health hired two advance care planning facilitators who counsel patients using print materials, telehealth and in-person visits. The team also hired a program manager to assist with data mining, analysis and reporting. The Duke Endowment grant makes this work possible.
“Choices and Champions doesn’t take the place of hospice in caring for seriously ill patients,” said Adam Koontz, Novant Health senior director of ethics, advance care planning and spiritual care. “Our work is to clarify options and help people make decisions at a time when they are faced with a dizzying array of personal challenges.”
Wherever patients are in their health care journey, advance care planning can help clarify wishes to improve quality of life. For more information about Choices and Champions and advance care planning, call toll-free 1-844-677-5134. About The Duke EndowmentBased in Charlotte and established in 1924 by industrialist and philanthropist James B. Duke, The Duke Endowment is a private foundation that strengthens communities in North Carolina and South Carolina by nurturing children, promoting health, educating minds and enriching spirits. Since its founding, it has distributed more than $4 billion in grants. The Endowment shares a name with Duke University and Duke Energy, but all are separate organizations.About Novant Health Novant Health is an integrated network of hospitals, physician clinics and outpatient facilities that delivers a seamless and convenient health care experience to communities in North Carolina, South Carolina and Georgia. The Novant Health network consists of more than 1,800 physicians and over 35,000 team members who provide care at more than 800 locations, including 15 hospitals and hundreds of outpatient facilities and physician clinics. In 2021, Novant Health was the highest-ranking health care system in North Carolina to be included onForbes’ Best Employers for Diversity list. Diversity MBA Magazine ranked Novant Health first in the nation on its 2021 list of “Best Places for Women & Diverse Managers to Work.” In 2021, Novant Health provided more than $1.1 billion in community benefit, including financial assistance and services. For more information, please visit our website at NovantHealth.org. You can also follow us on Facebook, Instagram, Twitter and LinkedIn.